Only games from the region that match your license key will work.
For example if you have a USA version of Power Play for Pokémon with a USA license Key – then it will only work with USA games. For European the same applies.
If you have purchased the incorrect region of Power Play for Pokémon please contact support, and have your license key to hand.
It could be that your particular Pokémon game is not yet supported. If you would like to request a code or saves for a particular Pokémon game – please use the code request form..
If however your cartridge works intermittently we would suggest trying the steps below before contacting Support.
If you continue to experience problems operating your Power Play for Pokémon device - please contact support